sg7 Terms & Conditions

1. Definitions

In these Terms and Conditions, the following terms shall have the meanings ascribed to them below unless the context clearly requires otherwise:

• "sg7" / "we" / "us" / "the Company"
  Refers to the licensed operator of the sg7 online gaming platform accessible at sg7.one, operating under a valid license issued by the Philippine Amusement and Gaming Corporation (PAGCOR).
• "Platform"
  The sg7 website (sg7.one), all associated subdomains, mobile-optimized versions, and any other digital interfaces through which sg7's gaming and betting services are made accessible.
• "Account Holder" / "you" / "Player"
  Any natural person who has registered a sg7 account and accepted these Terms and Conditions, and who accesses the Platform for the purpose of wagering or any other permitted activity.
• "Account Balance"
  The total Philippine Peso (PHP / ₱) amount held in your sg7 account at any given time, comprising deposited funds not yet wagered and any winnings credited following settled bets or game results.
• "KYC" (Know Your Customer)
  The identity verification process mandated by PAGCOR and Philippine AML regulations, requiring Account Holders to submit valid government-issued Philippine identification documents for verification before withdrawal privileges are activated.
• "PAGCOR"
  The Philippine Amusement and Gaming Corporation, the government body of the Republic of the Philippines responsible for licensing, regulating, and supervising online and land-based gaming operations within Philippine jurisdiction.
• "Prohibited Person"
  Any individual who (a) is under 21 years of age; (b) is registered on PAGCOR's self-exclusion registry; (c) is legally barred from participating in online gambling activities under Philippine law or applicable foreign law; or (d) accesses the Platform from a jurisdiction in which online gambling is prohibited.

2. Acceptance of Terms

By accessing the sg7 Platform, registering an account, making a deposit, or placing any wager, you confirm that you have read, understood, and irrevocably agree to be bound by these Terms and Conditions in their entirety, together with sg7's Privacy Policy and any game-specific or promotion-specific rules published on the Platform.

These Terms constitute a legally binding contract between you and sg7. If you do not agree to any part of these Terms, you must immediately cease using the Platform and close your account by contacting sg7's support team.

3. Eligibility & Registration

To register and maintain an sg7 account, you must satisfy all of the following eligibility conditions at all times during your use of the Platform:

1. You are at least 21 years of age, as required by PAGCOR's minimum age mandate for licensed Philippine online gaming platforms.
2. You are a natural person — corporations, trusts, partnerships, and other legal entities are not permitted to register accounts on the sg7 Platform.
3. You are accessing the Platform from a jurisdiction in which online gambling is not prohibited by applicable law. It is your sole responsibility to determine the legality of online gambling in your jurisdiction before registering.
4. You are not registered on PAGCOR's self-exclusion registry, any national gaming self-exclusion list, or any sg7-imposed exclusion list.
5. You have not previously been excluded or banned from the sg7 Platform or had a sg7 account closed for Terms violations.
6. You are registering and using your account solely on your own behalf and not as an agent, nominee, or representative of any third party.

During registration, you agree to provide accurate, current, and complete information including your legal name, date of birth, email address, and Philippine mobile number. Providing false registration information — including falsifying your age — constitutes a material breach of these Terms and a violation of applicable Philippine law.

4. Account Rules

The following rules govern the creation and operation of your sg7 account:

• One Account Limit: Each natural person is permitted to hold only one active sg7 account. The creation of multiple accounts — whether using the same identity details, variations of your name, different contact information, or any other method of circumvention — is strictly prohibited.
• Account Non-Transferability: Your sg7 account, account balance, bonuses, and winnings are personal to you and may not be sold, transferred, assigned, pledged, or otherwise disposed of to any third party.
• Account Security: You are fully responsible for maintaining the confidentiality of your login credentials. You must notify sg7 support immediately upon becoming aware of any unauthorized access to or use of your account. sg7 will not be liable for any losses resulting from unauthorized account access where you failed to take reasonable steps to secure your credentials.
• KYC Compliance: sg7 reserves the right to request identity verification documents from any account holder at any time. Failure to provide requested documentation within a reasonable timeframe may result in the suspension of withdrawal privileges or account closure.
• Dormant Accounts: An account with no login activity for a period of twelve (12) consecutive months may be classified as dormant. sg7 reserves the right to apply a dormancy maintenance fee to dormant accounts in accordance with the fee schedule published on the Platform. Dormant accounts with zero balance after fee application may be closed. The balance will not fall below zero as a result of dormancy fees.

5. Deposits & Payments

All financial transactions on the sg7 Platform are conducted in Philippine Peso (PHP / ₱). sg7 does not process transactions in foreign currencies. The following terms govern deposits and the use of payment methods on the Platform:

• Accepted payment methods include GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank. The list of accepted payment methods may change at sg7's discretion with reasonable notice to Account Holders.
• The minimum deposit amount is ₱100 for GCash and PayMaya. Bank transfer minimums are subject to the individual bank's transfer limits and will be displayed on the cashier screen at the time of transaction.
• Deposits are credited to your account balance upon sg7's confirmed receipt of cleared funds. sg7 is not responsible for delays caused by your payment provider, your bank, or your e-wallet service.
• You represent that all funds deposited into your sg7 account are derived from legitimate sources and that your use of sg7 is not connected to any money laundering, terrorist financing, or other financial crime activity.
• sg7 reserves the right to refuse, delay, or reverse a deposit transaction where required by PAGCOR regulations, AML compliance obligations, or our internal fraud prevention systems.

6. Withdrawals

The following terms govern the withdrawal of funds from your sg7 account balance:

• KYC identity verification must be completed and approved by sg7 before your first withdrawal request will be processed. This requirement is mandated by PAGCOR and cannot be waived.
• Withdrawals will only be processed to a payment method that (a) is registered in your verified legal name and (b) matches the primary payment method used for deposits on your account where technically feasible.
• sg7 aims to process GCash and PayMaya withdrawals within five (5) to thirty (30) minutes of request confirmation during normal operating hours. Bank transfer withdrawals typically process within one (1) to three (3) banking business hours. Processing times are targets and not guarantees — actual times may vary based on payment provider processing queues.
• sg7 does not charge withdrawal fees for standard Philippine payment method transactions. However, your bank or e-wallet provider may apply their own transaction fees, which are not within sg7's control.
• sg7 reserves the right to conduct additional identity verification checks before processing withdrawal requests. This is a fraud prevention and AML compliance measure and does not indicate any negative assessment of your account.
• Where a bonus has been credited to your account, wagering requirements associated with that bonus must be satisfied before the bonus-funded portion of your balance becomes eligible for withdrawal, as specified in the relevant bonus terms.

7. Bonuses & Promotions

sg7 may from time to time offer bonuses, free bets, cashback promotions, and other promotional incentives to Account Holders. The following general terms apply to all sg7 bonuses and promotions unless otherwise specified in the individual promotion's terms:

• All bonuses are subject to specific wagering requirements that must be satisfied before bonus funds or winnings derived from bonus funds become eligible for withdrawal. Wagering requirements and other specific terms are published with each individual promotion.
• Bonuses are personal to the Account Holder and cannot be transferred. Only one bonus may be active on your account at any given time unless otherwise specified.
• sg7 reserves the right to withhold or reverse any bonus where there is evidence of abuse, exploitation of promotional terms, or use of strategies designed to extract guaranteed profit from bonus structures without genuine wagering intent.
• Bonuses have defined validity periods. Any unused bonus and associated winnings remaining at the expiry of the validity period will be forfeited without compensation.
• sg7 reserves the right to modify, suspend, or terminate any promotion at any time. Where a promotion is terminated early, sg7 will honor any bonuses already claimed and credited to active accounts, subject to the applicable wagering requirements.

8. Wagering Rules

All wagering on the sg7 Platform — including casino games, sports bets, live dealer games, bingo, and all other game types — is subject to the following general rules, in addition to any game-specific rules published on the Platform:

• A wager, once confirmed, is final and binding. sg7 will not cancel or modify confirmed wagers except where (a) the bet was placed on an event that was subsequently cancelled with no result, (b) a manifest technical error is identified by sg7 before settlement, or (c) applicable game rules provide for cancellation in specified circumstances.
• sg7 reserves the right to void any wager where there is credible evidence that the outcome was manipulated, that the Account Holder had access to non-public information at the time of wagering, or that the wager was placed in violation of these Terms.
• Minimum and maximum bet limits are displayed within each game or betting market. Placing a bet above the published maximum for a given market does not guarantee that the full stake will be accepted — sg7 may apply the published maximum limit to the wager.
• Winnings from settled wagers are credited to your account balance. sg7's decision on the settlement of all bets is final subject to any regulatory review available to you under PAGCOR's complaint procedures.

9. Prohibited Conduct

The following activities are strictly prohibited on the sg7 Platform and constitute material breaches of these Terms, subject to immediate account suspension or termination and, where applicable, reporting to PAGCOR and Philippine law enforcement authorities:

• Registering more than one account, or registering in another person's name or using false identity information.
• Permitting any person under the age of 21 to access or use your sg7 account.
• Using automated bots, software scripts, data scrapers, or any unauthorized automated means to interact with the Platform.
• Exploiting software bugs, glitches, or vulnerabilities in any sg7 game or system feature to gain an unfair advantage.
• Engaging in any form of collusion, match-fixing, or coordinated play designed to manipulate game outcomes.
• Using the Platform for any money laundering, fraud, or other financial crime activity in violation of Philippine AMLC regulations and PAGCOR requirements.
• Reverse-engineering, decompiling, copying, or reproducing any part of the sg7 Platform, its games, or its underlying software.
• Attempting to access sg7's administrative systems, other users' accounts, or any backend infrastructure not intended for public access.

10. Responsible Gaming

sg7 is committed to promoting safe and responsible gaming in accordance with PAGCOR's responsible gaming framework. The following principles and tools govern sg7's responsible gaming obligations and your rights as a player:

21+ Age Requirement: Participation in any wagering activity on the sg7 Platform is strictly limited to persons aged 21 and above. This requirement is a legal mandate under PAGCOR's licensing conditions and is enforced by sg7 through the KYC verification process. Any person who becomes aware that a minor is using their sg7 account must immediately notify sg7 support and change their account password.

Player Protection Tools: sg7 provides the following responsible gaming tools to all Account Holders, accessible from the Account Settings section after login: (a) daily, weekly, and monthly deposit limits; (b) session loss limits; (c) session duration time reminders; (d) account cool-down periods ranging from 24 hours to 7 days; and (e) permanent self-exclusion requests.

Self-Exclusion: Any Account Holder may request permanent self-exclusion from the sg7 Platform at any time by contacting sg7 support. Upon receipt of a self-exclusion request, sg7 will close the Account Holder's account, return any remaining balance in accordance with applicable PAGCOR procedures, and register the Account Holder's details with PAGCOR's self-exclusion registry. Self-excluded persons are permanently prohibited from re-registering on the sg7 Platform.

11. Intellectual Property

All content on the sg7 Platform — including but not limited to the sg7 name, logo, trademarks, game software, graphics, text, interface design, data compilations, and any other material — is the exclusive intellectual property of sg7 or its licensed content providers and is protected under Philippine intellectual property law and applicable international intellectual property conventions.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial gaming purposes in accordance with these Terms. No other rights are granted. You must not reproduce, distribute, publicly display, modify, create derivative works from, or exploit any Platform content for commercial purposes without sg7's prior written consent.

12. Limitation of Liability

To the fullest extent permitted by applicable Philippine law, sg7's total aggregate liability to any Account Holder in connection with any claim arising from or relating to these Terms, the Platform, or any service provided by sg7 shall not exceed the Account Holder's account balance at the time the claim arose.

sg7 shall not be liable to any Account Holder for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, loss of data, or business interruption — arising from your use of or inability to use the Platform, even if sg7 has been advised of the possibility of such damages.

sg7 does not warrant that the Platform will be continuously available, error-free, or entirely secure. Scheduled and unscheduled maintenance, technical failures, third-party service disruptions, and force majeure events may temporarily affect Platform availability. sg7 shall not be liable for losses incurred during Platform unavailability, subject to applicable PAGCOR consumer protection requirements.

13. Termination

By sg7: sg7 reserves the right to suspend or terminate your account and these Terms, with or without notice, in the event of (a) a material breach of these Terms by you; (b) any suspected or confirmed fraud, money laundering, or criminal activity; (c) failure to complete KYC verification within a reasonable timeframe; (d) a regulatory direction from PAGCOR; or (e) any other reason at sg7's reasonable discretion where continued operation of the account would be contrary to sg7's legal or regulatory obligations.

By You: You may close your sg7 account at any time by contacting sg7 support. Any remaining account balance will be returned to your verified payment method following completion of any pending KYC requirements and after deduction of any amounts owed to sg7 under these Terms.

Provisions of these Terms that by their nature should survive termination — including intellectual property rights, limitation of liability, prohibited conduct consequences, and governing law — shall survive the termination of your account and these Terms.

14. Amendments to These Terms

sg7 reserves the right to amend, modify, or update these Terms and Conditions at any time. Where a material amendment is made, sg7 will provide reasonable notice to Account Holders via the email address registered on their account or via a prominent notice on the Platform no less than seven (7) days before the amended Terms take effect.

Your continued use of the sg7 Platform after the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to any amended Terms, you must cease using the Platform and request account closure before the effective date of the amendment.

The current version of these Terms is always accessible on the sg7 Platform at sg7.one/terms-conditions. The effective date shown at the top of this document identifies the version currently in force.

15. Governing Law & Dispute Resolution

These Terms and Conditions are governed by and construed exclusively in accordance with the laws of the Republic of the Philippines, without regard to conflict of laws principles.

Internal Complaints: Any dispute or complaint arising from your use of the sg7 Platform should first be submitted to sg7's support team via live chat on sg7.one. sg7 commits to acknowledging all formal complaints within 48 hours and providing a substantive response within 14 calendar days.

PAGCOR Regulatory Escalation: If you are not satisfied with sg7's internal complaint resolution, you have the right to escalate the matter to PAGCOR as sg7's licensing regulatory authority. PAGCOR's dispute resolution mechanisms are available to all players of PAGCOR-licensed operators.

Judicial Proceedings: Any dispute not resolved through internal complaint procedures or PAGCOR's regulatory mechanisms shall be submitted to the exclusive jurisdiction of the appropriate courts of the Republic of the Philippines, which both parties irrevocably accept as the forum for final resolution.

16. Contact Information

For any questions, clarifications, or formal inquiries relating to these Terms and Conditions, sg7's services, or your account, please contact sg7 using the following details:

These Terms and Conditions were last reviewed and updated by sg7's legal team on the effective date shown above. The English-language version of these Terms is the authoritative version. Any translation provided for convenience does not create additional rights or obligations beyond those expressed in the English text.